Had a toilet that didn't always flush right and overflowed now and then. Wanted to replace toilet in master bath for a comfort height one, so I purchased two top of the line toilets. When it came time to install I asked a friend/neighbor what plumbing company they used and they recommended MarGo. I called for an appointment, owner came by, reviewed the job, provided a written estimate and set up a day and time to complete. Two men came on time, removed the problem toilet then snaked the problem drain. A short time later they ran a video camera through the drain and then they snaked it again; bigger snake! Both new toilets were then installed. They were very thorough, very neat, very knowledgeable, and we are very satisfied.
The kitchen sink backed up the morning of Thanksgiving. Being a current/repeat customer of MarGo Plumbing has its privileges. The sink needed to be snaked and the pipes checked and the owner himself came out to service our home. He also provided tips on how to protect our pipes and use our disposal. As usual, the quality and timeliness of the service was amazing.
It went very well. I had called another local company before MarGo on Tue. & Wed. Got an answering machine both times and they didn't call back. I got MarGo's name from Neighbor and got a live person when I called. We made an appointment for Saturday since I work full time. The appointment was for 9 a.m. and he was here at 8:55 a.m. Friendly, nice, explained everything to my husband as they went along. Wore booties and was extremely neat and careful. He completed the full service, fixed the problem, all for exactly the originally quoted price and did it all in 1 hour and 15 minutes. I would use this service again in a heartbeat and am happy to know they do plumbing and heating also. The funniest part was that Sat. afternoon, after all was done and done extremely well by MarGo, the original local company I had called finally called me back.
Have used them for years. He shows up on time, is courteous, and is clean and neat. I would not hesitate to recommend him. He is great at getting back to you the same day and his prices are fair. I use him at work as well.
I've had problems with contractors before so punctuality and professionalism is quite important to me. Margo Plumbing exceeded my expectations. I'm glad I found them through this site. Their high ranking is very well deserved.
It was great....took the information over the phone, set an appointment, came as scheduled, I added more to the job request when they were there....they gave me a written estimate, I approved it, and as the job was going on they kept me apprised of the activities at every step....when there were additional issues that arose, and when things went smoothly. They were EXTREMELY clean (to the point of booties over their shoes) and courteous.
They responded quickly and politely to my first call. The work was done professionally and competently. The workers were polite and helpful, and the owner called a few times to check on progress and make sure I was satisfied.
We called Mar Go on New Year's Eve for a clogged toilet problem. They called back within five minutes and came to the house in about twenty minutes. While there, they unclogged the toilet and we discussed the need to be able to turn off the water when we are away. He gave us an estimate and we had the work done promptly. Upon completion, he told me to call him anytime, day or night if I encounter a problem. Not only is this kind of service exceptional, but they are also extremely polite and professional. I would heartily recommend them to anyone.
We have had a leaky faucet in the kitchen. The technician came in and assessed what we needed fixed, providing a written estimate for replacing our kitchen faucet and snaking out the master bathroom sink (which I requested after he arrived on site). After going to his truck to get the appropriate replacement faucet for the kitchen sink, he came back in and finished the job in a timely manner. I plan to use this service for any work I need done in the future.
Thank you all for your kindness. I truly appreciate your concern and your generous sharing of knowledge and expertise. You have put my mind to rest about all things "plumbing" Again thank you so much. P.S. my husband held you guys all in high regard; he knew class when he saw it.